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What is Rugged Nation’s return policy?
We are always happy to take returns and exchanges on new, unused products in their original packaging within 60 days of receiving the item with a copy of your packing slip or order confirmation page. We need your name, address and order number to be able to process your return. We are unable to accept returns on products that have been used, mounted or opened (not in original packaging).
We also have an “oops” forgiveness policy. If you’ve tried our product and it isn’t working for you, please contact us to arrange for an exchange or credit on your next purchase. What we can do varies from product to product, but we want to send you on your next adventure with gear that you love.
If we have made an error in shipping your order, please contact us so we can get this corrected immediately. We strive to provide 100% accurate packing and shipping rates, but sometimes errors do occur. If you have changed your mind about your purchase or determined that you purchased the wrong item, please return the product along with a copy of your packing slip or order confirmation to 5317 Peachtree Road, Suite T690, Chamblee, GA 30341.